Zenith believes in being part of our partners’ success and has designed a partner program that aligns our revenues and profitability to those of our partners. We do not expect partners to buy hundreds of software licenses or to pay any sort of sign-up fee. Ours is a unique pay as you model where we bill our partners based on the exact number of desktops and servers being managed every month. There are no minimum purchases. We do not place any restrictions on what our partners charge for their managed service and encourage them to private label our offering and sell it under their own brand name.

In order to be a Zenith partner, an IT service provider is required to sign a partner agreement with Zenith and pay Zenith a retainer of $2,000 which is credit that is applied towards future invoices. The retainer is due within 60 days of signing the partnering agreement. This payment is not a sign-up fee but an advance paid to Zenith to be used as a declining balance against future invoices. The partner can terminated the agreement at any time by giving Zenith one month written notice. The partner agreement also contains clauses preventing Zenith from selling directly to partners’ end-customers.

Besides the engineers in the Zenith NOC, each partner is assigned an account manager who manages the business relationship with the partner and a technical account manager who trains our partners on effectively using our products and services as well as working with partners to answer questions about Zenith’s products and services.

Partner Program Benefits:

• Pay as you go model – Zenith has a true pay as you go model with no upfront fees or license purchases. The retainer amount paid by the partner is a credit used to pay future invoices for services rendered. Partners can decide to terminate the agreement with Zenith at any time with one month written notice.
• Private Labeled Approach – We believe in partners creating their own brand and selling their managed service under their own brand name. The client facing side of our software (the web portal) contains only the logo of our partner. The services delivered under the Virtual NOC program do not involve communication to the end-users. For those partners using the Virtual Service Desk, the inbound call is answered. “Technical support, how may I help you?”
• Scale your business without huge investments and without giving up control.
• Re-orient and refocus your existing resources to higher end work and projects.
• Quickly implement a very comprehensive remote management program in days, not months.