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Microsoft World Wide Partner Conference


Industry Perspectives Webinar Series
April 9th – Featured Speakers:
Pedro Pereira. Editor of eWEEK Strategic Partner
(www.esp.eweek.com)
Topic: Delivering Managed Services: End-User Perspectives vs. Realities
Register Online


Zenith Partner Perspectives Live Webinar Series
Discussion on how partners have integrated Zenith Infotech into their business, how seamless or difficult it was to streamline the business plan, and how working with Zenith has increased their profits.
Register Now!


SMB Managed Services: Benchmarking the Competition



We’re now about 12 months into the heart of the Managed Services wave, and about three years from the early adopter stage. How are Solution Providers progressing in bringing Managed Services to market? How many are at “mature” stages, how many are still at “developing” stages and how many are just starting out? What are the financial results that Solution Providers at each stage are attaining? What are the characteristics of those who are performing the best at profit and growth? What are the characteristics of those that are performing the worst?

Service Leadership presents its groundbreaking Service Leadership Index™ Report on SMB Managed Services, based on recent surveys of more than 350 Solution Providers offering Managed Services to the SMB marketplace. In this 90-minute presentation with all-new data and analysis, you’ll learn where you are in relation to the competition on eleven key performance parameters.

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MSP Master Class: Capturing Strategic Margin Improvements
Organizing for Scalability


Paul Dippell, CEO of Service Leadership

Solution Providers doing Managed Services hit growth "plateaus" at various stages, and need to re-tune their offerings, sales pitches and delivery methods to improve scalability and get to the next level of growth. This webcast provides insight into the needed changes and describes the techniques used by Solution Providers who have removed the obstacles to scaling at each of the plateaus. Different methods are appropriate at different sizes, within the budget that cash flow at that size allows.

Join Paul Dippell of Service Leadership, Inc. for an in-depth, 90 minute look at improving the scalability of your Managed Services, no matter how large or small your current operation is.

Download the White Paper


View the Presentation



Five Challenges in the Managed Services Metamorphosis
March 15th, 11:00am PST


Click on the image above to view the presentation held on March 15th.
Download the Slide Deck