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Backup & Disaster Recovery Solution

Zenith Infotech’s BDR Solution is a comprehensive disk-based solution for business continuity needs in the SMB Marketplace. The Zenith BDR offers you a white labeled solution and delivers all the power and flexibility you need to take your business to new levels of customer satisfaction and enhanced profitability through one easy to use appliance.

Increase sales by replacing traditional tape backup solutions and provide your clients with a comprehensive Business Continuity package, at unmatched price points. Recover from system or data loss in minutes, not hours or days.

Zenith’s BDR models are Network Attached Storage (NAS) device installed with Business Continuity Software (BCS) that run on the Windows Storage Server 2003 platform. With near real-time backups as often as every 15 minutes, your downtime is minimized.

Zenith supports Windows Servers including 32 bit and 64 bit OS. With 80% of SMB’s having Windows based servers you have a large pool of clients whom you can cater to. Zenith’s BDR solution will set you apart from the competition, get you more sales closures, reduce overheads, and increase profits while ensuring your customer satisfaction.

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Backup & Recovery

What would a BDR solution be without solid backups? Zenith’s disk-based NAS allows for quick and easy point-in-time snapshots, which take just minutes and won't impact your environment. Only the changes to your data are backed up. Restoration is just as easy, mount your backup file as a drive on the NAS and copy what you need locally or to the network.

After the initial base backup, all future backups are incrementals. The Zenith BDR solution backups are not by files, but by the block level. This is below the file and folder level, and is more efficient. An incremental chain is created and only the changes are backed up, reducing backup windows.

Application Recovery

Backup and restore SQL, Sharepoint, and AD databases without additional agents. Just connect to one of your point-in-time snapshots, find your database and transaction log files, and restore using drag and drop functionality. Zenith’s solution also allows for easy document recovery of Sharepoint files through the file explorer.

Features

  • 15 Minute Snapshots
  • 256-bit AES Encryption
  • Windows Server Support For 32 and 64-bit OS's
  • Disk Based Backup
  • File & Folder Restores
  • System Restores
  • Recover Using Drag & Drop Functionality
  • Exchange Message Level Recovery
  • Database & Application Level Recovery
  • VSS Aware
  • Sync to External Drive Options
  • Multiple Restore Points Locally & Offsite

Backup & Restore Process

  • Select Server Volumes for Backup
  • Set the Backup Schedule
  • Install the Backup Agents
  • Execute Backup Jobs
  • View Reports on the NAS Device

FAQs

  • Q: What type of backups does the BDR do? File and folder level?
    A: The BDR performs disk based, block-level snapshots. You can restore from the system all the way down to the file level.
  • Q: Does the BDR backup open files?
    A: Yes all data committed to the hard drive is backed up.
  • Q: Are the backups encrypted?
    A: Yes, we support multiple levels including government adopted industry standard 256-bit AES encryption.
  • Q: You say “backup as often as every 15 minutes”. Can the backup interval be changed?
    A: Yes, the most frequently backups can be schedule is every 15 minutes. It can be as low as once/week.

Business Benefits

  • Frequent snapshots save time and eliminates user effort of recreating corrupted or deleted files.
  • Save on the logistics of cataloging tapes.
  • Never experience a failed backup due to a locked or in use file.
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Mailbox & Message Level Recovery

Email has become the lifeblood of the business world. With the BDR, perform mailbox & message restorations faster than ever. You can keep messages flowing throughout your company. With short recovery times and frequent recovery points, setbacks are fewer and employees are able to stay connected and productive, whether you’re facing the failure of an Exchange server or just a mistakenly deleted email.

Exchange Migration

Perform Exchange Server migrations with the Exchange Recovery Tools by restoring all of your Exchange Mailboxes to the new Mail server without ever bringing the old mail server online. Accomplish all this without time intensive backups. TheBDR can extract this information directly from the Exchange Message Store.

Features

  • Recover individual messages
  • Recover Calendar Items
  • Recover Mailboxes
  • Recover Attachments
  • Recover Public Folder Items
  • Restore to .pst files
  • Restore to a Running Exchange Server
  • Export Messages

Mailbox & Message Level Process

  • Explore Backup that contains mailbox data
  • Run exchange recovery tools
  • Open source message store and log files
  • Restore messages to alternate location or mail server

FAQs

  • Q: Does the BDR Support Exchange?
    A: Yes Exchange 5.5 and above
  • Q: Do I need to pay extra for Exchange licenses?
    A: A certain number of exchange licenses come with your BDR device. Please see our NAS Model Chart for details. There is a small fee per mailbox if you require additional licenses.
  • Q: Can I restore more than the exchange databases? What if I need to restore a message or attachment?
    A: By backing up the exchange databases, you can restore down to the individual exchange object level. This includes the database itself mailboxes, messages, calendar items, even public folder data. Separate exchange servers or storage recovery groups aren’t necessary.
  • Q: Do I need to do a brick or message level backup in order to restore individual messages?
    A: No, our exchange utility natively understands and can extract data directly from the exchange database.

Business Benefits

  • No need to purchase additional software to backup your Exchange database.
  • Meet compliancy requirements by archiving all of your company’s email.
  • Save manpower by restoring message quickly and easily.
  • Shorten backup windows by eliminating time intensive message level backups, saving disk space.
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Standby Server

With Zenith’s Instant Virtualization capability, in less than 30 minutes, the NAS device can be configured to function as a Standby server. This elimates costly downtime due to server hardware failures. Zenith virtualizes servers directly from the backup image so there is no need to convert backup images to virtual hard disks. Once the server is virtualized it retains all of the system settings and application state so it is completely transparent to your end clients. The backups continue to occur after a server is virtualized so when it comes time to restore back to physical hardware you have the latest changes to your end clients data.

Disaster Recovery Testing

Zenith’s virtualization allows disaster recovery testing by verifying your backup images. There are 3 modes, Real, Test, and Test with Networking. Use the testing modes to verify your images, use Real Mode in the event of a disaster. Your system can be restored in minutes, not days. This provides built-in redundancy and allows shorter RTO's (recovery time objectives).

Features

  • Runs Directly From the NAS
  • Virtualize a Server in Less Than 30 minutes
  • Hardware Independent
  • Select a Point-in Time Snapshot Just Before the Failure
  • Virtual Server Will Have the Same Network Settings
  • Backups Occur During Virtualization
  • Virtualize Directly From Backups
  • Perform Real or Test Virtualizations

Server Virtualization Process

  • Identify Server to be Virtualized
  • Specify RAM
  • Select Virtualization Mode
  • Select Backup File
  • Run Virtual Machine Creator
  • Boot Virtual Machine

FAQs

  • Q: What is the process of converting a backup to a virtual machine? Is there some kind of utility?
    A: With our solution, virtual machines are run directly from the backup files, no conversion is necessary.
  • Q: If I need to failover to a virtual machine, what additional configuration is required?
    A: No additional configuration is required. The virtual server retains all network and system settings. Your IP and server name remains the same.
  • Q: What is the Virtual Machine Acceleration Volume?
    A: This volume is another partition on a separate RAID controller on the BDR. The virtual machine migration files are written to the separate partition, improving system performance.
  • Q: You say complete a standby server virtualization in “typically less than 30 minutes”. Are there occasions where that can be much lower or higher?
    A: Yes, the virtualization is variable depending on the type of virtualization performed and available system resources.

Business Benefits

  • Increase business productivity due to minimal server downtime.
  • Meet stringent SLA’s to bring back a server for every client you service.
  • Provides for an option to eliminate top dollar investment in providing hot standby configurations.
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Bare Metal Restore

Bare Metal Restore (BMR) gives you the ability to restore to a virtual server or dissimilar hardware configuration for ease of recovery after a disaster; e.g. hardware failure. This gives you flexibility for restorations and doesn't require the cost and effort of keeping a standby server ready at all times.

Recovery Process

Zenith’s recovery process is quite simple. When it is time to restore your virtualized server on the NAS device back to physical hardware a boot cd is inserted into the new physical hardware. The new server maps to the NAS device and begins to pull the latest backup image. Once the image is copied to the server Zenith manipulates the hardware abstraction layer and inserts the necessary device drivers for the new hardware. Once the server is completely restored backups continue to take place on their scheduled interval.

Features

  • Virtual to Physical Restores
  • Virtual to Virtual Restores
  • Restore to Dissimilar Hardware
  • Integrated Driver Support
  • Multiple Partition Restore
  • Windows Domain Controller Support

BMR Process

  • Boot to the BMR Recovery Environment
  • Map a Drive to the BDR
  • Install the Neccessary Drivers
  • Restore from Backup Image

FAQs

  • Q: What is a Bare Metal Restore?
    A: A Bare Metal Restore is a restore of your entire system to new or existing hardware. To restore a system volume, you will need to do so from the Recovery Environment (boot to the recovery CD shipped with your BDR).
  • Q: Do I need to use the exact same hardware to perform a BMR?
    A: No, the restore can be done to identical or dissimilar hardware. We provide the best match drivers, but we recommend having the most up-to-date drivers on hand for your server model.

Business Benefits

  • Minimize downtime by not having to rebuild a server from scratch.
  • Increased uptime leads to increased productivity for your business.
  • Choose new hardware based on budget & urgency instead of being tied to one vendor across the organization.
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Zenith also provides features to synchronize your backups to a local or network destination. This copies your entire backup chain to a redundant location for archiving and disaster recovery. Synchronizations can be scheduled or run on demand. Administrators receive alerts on failure. Retrieve images and restore back to the BDR if needed from archive.

Offsite Storage

Zenith also offers offsite storage that provides the option of synchronizing your backups offsite to our secure co-location facilities, all through an industry standard 256-bit encrypted tunnel. Be secure in the knowledge your backups have not been compromised during transfer. If your site is destroyed, you’re protected. We will ship you a replacement BDR next day air. Virtualize your servers on it until replacement hardware arrives.

Features

  • Scheduling Options
  • On Demand Sync
  • Sync to:
    • Local Drive
    • External Drive
    • Network Drive
  • Administrative Alerts
  • Multi-level Redundancy

Data Synchronization Process

  • Select Sync to External Drive
  • Choose your destination drive (local or network)
  • Synchronize data on demand or configure your sync schedule
  • Data will be synched on demand or on the specified schedule
  • Alerts sent on failure

FAQs

  • Q: What options do I have for replicating my data onsite?
    A: You can synchronize your backup chain to a local, external, or network drive. The sync can be scheduled to run as often as you choose.
  • Q: Is replicating my data to Zenith’s collocation facilities necessary?
    A: No, this just provides you with an extra level of redundancy for your data. Files are encrypted in transit and cannot be read by anyone else.
  • Q: If there is a catastrophic disaster and I need a replacement from the collocation, how long will it be until I receive it?
    A: One business day after the request is received

Business Benefits

  • Low cost offsite replication options.
  • It’s a simple and secure process to send your base images to Zenith managed collocation.
  • Save time with our automated daily incremental image synchronization.

*Only for Zenith’s Offsite Storage Option

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Management Portals

ITS Portal

  • Consolidated Management Portal
  • Real-time Dashboard
  • Device Overview
  • Alerting
  • Reports
  • Live Chat Support
  • Ordering
  • Device & Site Management
  • Metrics
  • Warranty Information
  • Licensing
  • Offsite Storage Overview

Support Site

  • Training Videos
  • Product Documentation
  • Best Practices
  • Live Training Sessions
  • FAQ's
  • Support Forums
  • RSS Feeds
  • Sample Agreements
  • Sample Contracts
  • Marketing Material
  • MSPtv

End Client Portal

  • Backup Status
  • Offsite Status
  • Billable Storage

Check out MSPtv. Which includes video documentaries on Zenith’s Backup Solution along with Partner and Industry Perspectives, Partner Testimonials, Special Events, and World Wide Boot camps all brought to you by Zenith Studios.

Management Plans

Custom manage your solution by selecting one of Zenith’s Management Plans. Have us maintain your BDR and Servers, just your BDR, or manage the BDR yourself using our management tools. Learn more. . .



Zenith Managed BDR
and Servers

Combine the BDR Solution with our Managed Services offering and leverage Zenith’s NOC to proactively monitor and manage both NAS and Servers. This comprehensive BDR solution is totally managed by Zenith Infotech, and partners earn profits of 200 – 300% by selling this service to customers under their own private labels.

Zenith Managed BDR Only

Receive the same comprehensive BDR Solution with NAS only management. Leverage Zenith’s NOC to proactively monitor and manage your NAS. Work with us to troubleshoot and resolve your issues.

Self-Managed BDR

Just interested in the robust features of the NAS device? We provide the tools to monitor and manage the entire solution yourself.

Network Attached Storage (NAS) Models
NAS Models BDR 100t/ts* BDR 1100t/ts* BDR 200t/ts* BDR 2100t/ts* BDR 2100r/rs* BDR 3100r/rs*
Form Factor Tower Tower Tower Tower 2U Rackmount 2U Rackmount
CPU Athlon DualCore Opteron DualCore Opteron DualCore Opteron DualCore Opteron DualCore 2xDual Core AMD Opteron
RAID No RAID 1 No RAID 1 RAID 1 RAID 5
Data Volume Capacity 400GB (500GBx1) 400GB (500GBx2) 1TB (1TBx1) 1TB (1TBx2) RAID 1 1TB (1TBx2) RAID 1 2TB (4x750GB) RAID5
System & Sparse File Capacity Same as Data Volume Same as Data Volume 160GB Separate Drive 160GB (160GBx2) RAID 1 160GB (160GBx2) RAID 1 160GB (160GBx2) RAID 1
Servers (Recommended) 2 2 6 6 6 10
Memory 4GB 8GB 8GB 8GB 8GB 16GB
Gigabit Network Interface Cards 1 2 2 2 2 2
Virtual Machine Acceleration No No Yes Yes Yes Yes
Included Exchange Restoration Licenses 50 50 100 100 100 200
Included Offsite Storage Bundles (Archive/Current Image) *ts/rs models 50GB/100GB 50GB/100GB 100GB/200GB 100GB/200GB 100GB/200GB 250GB/500GB
All Models have the following features:
  • File/Folder/Volume Backup
  • Bare Metal Recovery (BMR)
  • Instant Virtualization
  • Remote Management
  • 256-bit AES Encryption
  • SATA Drive Synchronization
  • NAS to Offsite Storage Option
  • Reporting

  • Block Level Snapshots - up to every 15 min
  • Backup Compression
  • Dedicated Monitoring & Management Team
  • Management Portal
  • MS Exchange Support & Granular Recovery
  • SQL Server Support
  • Active Directory Backup
  • 36 Month Warranty

Offsite Storage Bundles (Archive/Current Image)

Archiving:
The Archiving option will be up to the last successfully transmitted off-site incremental.
The Archive will include:

  1. Base Image
  2. Thirty Day Synthetics (all)
  3. Seven Day Synthetics (for last 5 weeks)
  4. Daily Synthetics (for last 14 days)

All incremental files are collapsed back into your Base Image, leaving you with one restore point. The Current Image will be up to the last successfully transmitted off-site incremental.

Zenith BDR Solution: Overview
Description:
Watch a brief overview of Zenith's Backup and Disaster Recovery Solution. Learn more about the Zenith BDR and how it can grow your business.
Duration:
2 minutes, 22 seconds
Zenith BDR Solution: NAS versus Tape
Description:
Take an in-depth look at the advantages of using disk-based backup over tape. Learn how the disk-based architecture used in the Zenith BDR is more effective and economical than traditional tape backup solutions.
Duration:
4 minutes, 15 seconds
Zenith BDR Solution: Features
Description:
Zenith's Backup & Disaster Recovery Solution has many features to keep your business up and running. Take a tour to learn more and explore our robust backup and recovery platform.
Duration:
2 minutes, 58 seconds
Restore Demo
Description:
In this restoration demo learn how to mount a point in time backup file and restore data from the Zenith BDR. This is a simple drag and drop operation that takes just minutes.
Duration:
2 minutes, 11 seconds
Exchange Restore Demo
Description:
In this demo restore exchange data using the Zenith BDR. You can restore files, folders, attachments, and message stores without utilizing time intensive message level backups. Extract data directly from the exchange store.
Duration:
3 minutes, 20 seconds
Standby Server Demo
Description:
In this standby server demo virtualize a Windows 2003 server on the Zenith BDR device. Have your server up and running within a few minutes.
Duration:
2 minutes, 01 seconds
Zenith BDR Portal Demo
Description:
In this demo we will review the Zenith Management portals for our Backup & Disaster Recovery solution. View reports, backup statuses, and much more. We also provide training and educational resources to help your business succeed.
Duration:
2 minutes, 38 seconds
Partner Testimonial: Wes Boggs
Description:
Wes Boggs, Network Program Manager for SL Powers, talks about how Zenith's BDR solution has enhanced his managed services offering.
Duration:
5 minutes, 15 seconds
Partner Testimonial: Gray Mabry
Description:
Watch Terry Shackelford, Account Manager with Zenith Infotech speak with Gray Mabry, Vice President of IVenture Solutions about how the BDR solution has helped to grow his business
Duration:
2 minutes, 36 seconds
Partner Spotlight Podcast: Everon
Description:
Josh Clifford, Chief Services Manager from Everon
Duration:
7 minutes, 12 seconds
Partner Spotlight Podcast: VentureNet
Description:
Jon Klaus, President and CEO of VentureNet and Keepgoing.biz

Adjusting Your Managed Services Sales and Marketing Approach for Today's Economy
Duration:
8 minutes, 14 seconds
Partner Spotlight Podcast: InLine
Description:
Bryan Gilliom, InLine

Drive Managed Services with Backup and Disaster Recovery
Duration:
8 minutes, 34 seconds
Partner Spotlight Podcast: Integrated IT Solutions
Description:
Jay Patterson, Integrated IT Solutions

How to Successfully Execute BDR
Duration:
8 minutes, 34 seconds
Partner Spotlight Podcast: IFS Technologies
Description:
Matthew Cantine, IFS Technologies

How to Receive BDR Technology Buy-In
Duration:
7 minutes, 45 seconds
Partner Spotlight Podcast: Phoenix Ortho
Description:
Micah Jones, Phoenix Ortho

Drive Managed Services with Backup and Disaster Recovery
Duration:
7 minutes, 45 seconds