Daily Monitoring
An average technician spends several hours per site monitoring and managing a backup solution. Each morning, up to 45 minutes can be spent per server filtering through alerts and troubleshooting. End-user support for restoring files or mailboxes further adds to his "To-Do" list. Depending on the number of clients, you could have a fully utilized resource providing day to day monitoring, management and end-client support.
Zenith Back Office services are specifically designed to address these pain points enabling you to repurpose your technicians to revenue generating tasks. Our team carries out multiple tasks that help you save time.
What is Monitored and Managed?
- Monitoring for Failed Backups
- Monitored Replication to another BDR or Zenith Collocation Facility
- Hardware Monitoring
- Server Failover Support
- Data Integrity Checks
- Bare Metal Restore Support